Genpact partnered with CFO Research to conduct a ground-breaking benchmarking study on business process performance at large companies around the world. Covering 434 companies with revenue of $1B or more, the report captures detailed benchmark data from senior finance executives on four fundamental business processes: financial planning, source to pay, order to cash and financial reporting including industry level comparison of performance.

This study is a continuation of research that we have been conducting within the finance function over the last 3 years. Our 2010 study, also with CFO Research, focused on analyzing the CFOs role in standardizing global processes and improving business outcomes by making a shift from measuring process efficiency to effectiveness. A 2011 study with Chartered Institute of Management Accountants (CIMA) explored how CFOs need to drive the transformation of delivery of financial services within their companies to create greater value and improve organizational performance.

To download these reports, please click on the links below:

1. CFO Research Services Genpact Executive Summary
2. CFO Research Services Genpact Research Report

If you would like to know more about how Genpact can help finance profession­als measure and benchmark their core processes to deliver superior business outcomes, please write to